Frequently Asked Questions
No. All of the horses at Kay’s Acres are professionally trained and beginner friendly. Most of our riders have little or no riding experience. The horses know their jobs well and always enjoy taking first time riders. Also, the rides are walk only for the safety of horse and rider.
Our standard groups are 8 riders per group to provide the best experience. If you’re planning a larger outing, we can accommodate groups of up to 60 guests! Give us a call and a member of our team will help you coordinate your group ride.
The entire experience is usually an hour and a half – two hours. This includes interactions with horses upon arrival, an arena orientation and safety brief, as well as visiting with our petting zoo animals. If you are late and there are others scheduled at the same riding time, unfortunately we cannot wait for your group to arrive.
We recommend long pants and closed-toe shoes.
No. Under no circumstances may the horses be run. Not only is it dangerous to the horse, but also the riders around you. For your safety, riders found to intentionally run their horse will be asked to dismount and return to the barn.
Our weight limit is 300 LBS. We understand that taller individuals sometimes weigh more than that, so we try to be as flexible as possible. Factors considered include ground condition, workload for the animal, and terrain ridden. Please feel free to call with any questions or concerns regarding the weight limit.
Sometimes. Not all of the horses are accepting of double riders. So, if you will have little ones in your group that you'd like to ride tandem, make sure to call further ahead of your desired riding date. This way we can let you know if our "double horses" are available.
Yes. Reservations are paid for and booked in advance for all Kay's Acres services.
We accept all major credit cards to hold your reservation.
If we end up having poor weather during the time you are scheduled to ride we will either wait it out or try very hard to reschedule. A lot of times it is just a passing shower and we can still get out on the trail… just a few minutes behind schedule. Also, if you have reservations PLAN ON COMING unless we call you. We will ALWAYS let you know if we will need to cancel due to bad weather. If you don't hear from us then you should still plan on being there for your ride. If we cancel because of weather, we will simply reschedule your ride or event for a later date.
We always send out an experienced friendly guide with our groups.
Yes, we invite you to take as many pictures as you would like in our petting zoo and western town area. We ask that while on your horse, your hands and attention stay available for your ride. If you wish to have pictures on the trail, you may purchase a photo pack of 10-15 photos for $25. Your guide will take pictures throughout your ride with their latest-model mobile device. Photos will be available at the completion of your ride.
No food is permitted to be fed to our animals. However, treats such as carrots are available for purchase on the farm. This allows us to safely monitor quality and quantity of our animals' food intake.
Yes, gratuities are welcome and appreciated.
We can accommodate riders as young as 4 years. There is an additional $5 fee for all riders under the age of 16 due to an increase in liability.
January through March, restroom facilities are unavailable because they are winterized. Royal Farms on Holland Rd. is an excellent pit stop for restrooms. Picnic tables on our farm are available throughout the year, and you are welcome to enjoy a snack there.
Kay's Acres can accommodate riders who need additional mobility assistance. We do not have special equipment, so the rider must support most of their own weight by remaining somewhat balanced in the saddle. If that is possible, we may use side walkers at the discretion of our safety team. We also highly recommend clearing activities such as horseback riding with your health care provider.
No. There are no electronic devices allowed on our trail rides, including Meta glasses and cell phones.